About us:
Experteq is an Australian-owned and operated mid-tier IT Managed and Professional Services provider with over 30 years of experience delivering technology solutions to more than 50 banking, finance, corporate, and government clients across the nation, including 30% of Australia’s Authorised Deposit-taking Institutions.
With a rich history and extensive experience supporting one of the most regulated industries in Australia, our high-performing teams collaborate with clients requiring the highest levels of security, compliance, and regulatory standards, offering deep technical expertise across our comprehensive service offerings, including trusted private and public cloud, end-user services, and business optimisation.
An exciting opportunity now exists for an experienced Solutions Architect to join our team.
About the role:
In this customer-facing role you will lead technical presales scoping and solution design on sales engagements with new and existing clients. You will do this by qualifying opportunities, developing solutions offerings and assisting in developing proposals & presentation materials in close partnership with the sales team.
Primary Responsibilities:
- Understand our customers business, IT infrastructure, technical challenges, and strategy roadmap.
- Ensure proposals are technically valid, achievable, and align to customer requirements.
- Give formal presentations to our customers on solutions
- Engage with customers to gather requirements, qualify opportunities, present our solutions and offerings to customers
- Engage on Managed Services and Professional Services opportunities
- Maintain technical knowledge and certifications in Modern Workplace, Cloud, and end-user services
- Develop appropriate technical and business managerial level contacts within our customers and engage in strategic advisory discussions
- Support Sales in new opportunities and identifying opportunities for new products and service offerings
Requirements:
- Significant experience in technical roles within Managed Services and Professional services
- Broad technical capability across various products/solutions. Ability to see the wider customer landscape
- Experience with Public & Private Cloud, Microsoft Azure, Microsoft Intune, and Microsoft 365 suite. Including migration methodologies, architecture and deployment
- Knowledge of Data Protection technologies, Security, Collaboration and Networking
- Unrestricted permanent working rights in Australia
Preferred Qualifications:
- Microsoft Certification in Azure and Modern Workplace technologies
- Experience with Public & Private Cloud, Microsoft Modern Workplace, Data protection and IT Service Management (ITSM)
Skills:
- Ability to map business needs to technology solutions
- Strong client relationship and presentation skills
- Enjoyment of the sales process and solution design phase
- Ability to engage with engineers and consultants on a technical level
- Strong analytical, documentation, communication, and organizational skills
- Effective workshop and consultation skills
- Team player with a strong client service orientation
Perks & Benefits:
🌟 Meaningful Flexibility
We know work-life balance is important to you! Enjoy a hybrid work environment with minimal office days and flexible hours (when practical) around core work hours. Plus, feel free to ‘dress for your day’.
📍 Centrally Located
Our office is just half a block from the QVB, making commuting on office days a breeze!
💻 Tech!
We’ll provide you with a powerful laptop and a monthly mobile phone allowance.
💸 Discounts!
Enjoy staff discounts across various services including finance, health, real estate, and retail.
🎉 Social
Connect, learn, and socialize through regular team lunches, activities, learning opportunities, industry events, forums, and celebrations.
🤝 Employee Support
Benefit from study leave assistance, health and well-being support including a Mental Health First Aid officer, access to a confidential EAP, and annual flu shots.
🏖️ Leave Benefits
We offer 12 weeks of universal parental leave and a day off to celebrate your birthday.
🚀 Career Advancement Opportunities
Grow your career with opportunities to work on innovative and diverse projects across various industries and technologies. We’ll work with you to tailor a career progression plan and development goals to keep you challenged and growing.
🏆 Awards & Recognition
Your hard work and loyalty will not go unnoticed. We offer service awards, celebrate your achievements, and have an employee referral program for successful new staff member referrals.
Please note, all offers of employment at Experteq are subject to Police Clearance Checks.
Experteq is proud to be an equal-opportunity employer that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
To learn more about Experteq please visit our website at www.experteq.com
Recruitment Agencies/Headhunters:
Thank you for your interest in supporting our hiring needs. Our Talent Acquisition team will handle the recruitment for this role internally. We kindly inform you that unsolicited resumes or profiles sent to any employee at Expertreq will not be accepted. We will only consider referrals from agencies on our official supplier list, and only after you have been formally engaged to work on the role by the Talent Acquisition team. We appreciate your support and understanding.
