Experteq integrates global payments company Western Union with Australia’s credit unions

Published on August 27, 2019

Experteq has initiated the technological connectivity for one of the world’s leading global payment services company, Western Union – linking them with Australia’s credit unions – paving the way for its Australian customers to access international remittance services in more than 200 countries and territories.

Experteq has its first customer now linked to Western Union’s global money transfer system allowing customers to send and receive international remittances in minutes for consumers and businesses in 120 currencies.

Experteq provides a virtual server environment including high system availability and business continuity services that meets Australian industry standards. Clients include a range of multi-national and national companies to helping their businesses integrate with evolving technological advancement and business expansion.

Chris Cruzado, Regional Vice President for Oceania and Indo-China, Western Union says, “Experteq has been a critical link in the plan to seamlessly and reliably integrate our systems with that of our growing group of Australian Credit Union Agents”.

“We believe Experteq’s expertise in hosted and managed services makes it a productive decision for financial institutions to expand their services with joint access to both our services, while making it easier for their customers to access Western Union® services.”

Shane Baker, CEO of Experteq, said “We are pleased to be assisting with the systems integration of yet another global player with Australian businesses. Facilitating technological linkages of Western Union – one of the world’s largest global payment services – currently in 200 countries and territories – is a major feat.

“In doing so, we have paved the way for thousands of Australian consumers to access international remittances services offered by some of the nation’s leading mutual banks and credit unions; while, taking on the responsibility and the accountability to ensure seamless integration.

“Our record of servicing and integrating international and national systems underpins our corporate strategy as we strengthen our IT services and assist our customers to grow their business through access to new revenue streams,” Shane concludes.

leading Australian technology solutions and services partner
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