Modern Workplace

Secure, compliant, flexible: the rise of trusted workspaces

Published on August 6, 2024

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The modern workplace has changed dramatically in recent years. With the acceleration of digital transformation, the rise of the hybrid workforce, and, more recently, AI, today’s fast-moving business environment has presented significant challenges for leaders who must ensure their organisations adjust quickly.

Leaders have the tough job of keeping their businesses’ operations secure and compliant while mitigating risks, including ongoing security threats. And all the while, employers should prioritise fostering a strong sense of mutual trust between their people, customers and stakeholders. This trust is essential in effective brand engagement and requires alignment with business goals, as well as for integrated procedures and adopting emerging technologies – it’s all connected.

The key to future success is a trusted workspace which can only be achieved when there is a clear vision in place integrating proactive security measures, hybrid work-friendly measures, and tailored compliant solutions aligned with business objectives.

Imagine a modern workplace that is user-centric, collaborative and empowers all within it to trust every aspect of their work environment. To stay protected, there is also an added layer of security and compliance to ensure risk is limited. At its core, this is what a trusted workspace is – it cultivates trust, resilience, and productivity within modern workplaces.

The 5 key pillars of a trusted workspace:

Effectively, the Experteq trusted workspace has five key pillars explored further below: a foundation of security, operational continuity, proactive management, compliant and resilient, and lastly, supports a collaborative ecosystem.

1. Secure by design

The workplace must contend with not only cyberthreats, but also work towards the safe integration of artificial intelligence (AI), and generated AI (GenAI) to increase productivity and optimise operations.

The trusted workspace is secure by design with advanced security features from the ground up, including encryption, multi-factor authentication, and regular security updates. It is also proactive with security measures that employ strategies, such as threat intelligence and automated response systems, to protect against evolving, sophisticated threats.

2. Operational continuity

The trusted workspace is designed to address current requirements, guaranteeing a seamless and intuitive user experience. It is user-centric – empowering employees with the tools and resources they need to be efficient without compromising security.

Along with a user-centric mindset, operations also are flexible and scalable to evolve with a modern organisation’s requirements, supporting growth and workplace transformations without conceding performance.

3. Proactive management and solutions

The trusted workspace anticipates threats and embraces integrated solutions to support a future-thinking, modern workplace. Through vigilant, continuous monitoring, threats are managed proactively with prompt detection and mitigated swiftly to limit workplace disruptions and overall risk.

Integrated solutions are critical, as they combine technologies and services, such as Microsoft Cloud PC, Microsoft 365, and Intune, to establish a secure and flexible working environment. Other dynamic tools, including Microsoft Defender XDR (Extended Detection and Response) and Microsoft Sentinel, both excel at delivering strengthened security and threat detection.

4. Compliance meets resilience

The trusted workspace is compliance-focused and resilient. It ensures adherence to relevant regulations and standards, such as Essential 8 and APRA regulations (CPS 234 for information security, CPS 220 for risk management) and delivers a framework for secure operations in critical infrastructure and banking sectors.

Another characteristic of this pillar is that a trusted workspace is reliable and resilient. It is designed for high availability and disaster recovery, minimising downtime and safeguards continuous access to critical applications and data.

5. Collaborative ecosystem

Modern workplaces support hybrid working in some capacity. To ensure a collaborative environment, remote and hybrid work support should assist workers, granting unified and secure access to resources and collaboration tools for employees working from the office or remotely.

Inclusive in this collaborative ecosystem, a trusted workspace unlocks secure collaboration among team members, whether they are in the office, remote, or in different geographic locations. This is a critical vulnerability many businesses overlook.

The value of a fully integrated trusted workspaces

The rusted workspace is designed to support key aspects of the business operations with enhanced security and compliance, effectively fostering a collaborative, flexible and operationally sound environment. This type of environment also builds trust of the customers and employees because of its vigorous initiatives and implemented solutions that support business core objectives that include:

Enhanced security

In an era of increasing cyber threats, trusted workspaces employ security measures to protect sensitive data and maintain business continuity.

Employee confidence

A secure and reliable workspace boosts employee confidence, leading to augmented productivity.

Regulatory compliance

Trusted workspaces help organisations comply with industry regulations and standards, such as the Essential 8 and APRA regulations (CPS 234, CPS 231, and CPS 220).

Business reputation

Maintaining a trusted workspace enhances a company’s reputation, fostering trust among clients, partners, and stakeholders.

Remote and hybrid work enablement

Following the pandemic-induced workplace transformation, trusted workspaces have become a necessity, as they ensure that employees can work securely and efficiently from any location, supporting both remote and hybrid work models.

Data integrity

Trusted workspaces prioritise the integrity and availability of data, ensuring that business operations can continue smoothly even during disruptions.

The trusted workspace model offers a variety of benefits that offer businesses a future-proof roadmap of their digital future.

The future of workspaces

The workplace of the future is agile and secure. It fosters a collaboration-rich environment that boosts productivity, allowing business stakeholders an elevated level of confidence surrounding business operations and viability. To thrive in this dynamic business environment, embracing the trusted workspace model presents organisations with a transformative blueprint to transcend vulnerabilities and evolve into agile, streamlined modern firms that align seamlessly with the demands of the contemporary market.

By embracing a fully integrated trusted workspace, businesses can realise the security, compliance and people-centric environment they strive to achieve. To learn more about the Experteq approach, please contact us.

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Featuring
Andrew Smith
General Manager - Professional Services at Experteq
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