Improve collaboration and simplify operational processes with Teams Phone
Communication is critical in business regardless of sector or industry, and the use of highly secure and scalable phone systems like Teams Phone can facilitate effective communication. With this cloud-based communications service, businesses can enjoy increased accessibility, giving employees a smoother experience whether they’re working in the office, from home or elsewhere.
Teams Phone is also seamlessly integrated within Microsoft 365, making multitasking while communicating a simplified process. Businesses can look forward to improved efficiency thanks to unified communications and productivity channels.
Let Experteq’s consultants help you make the most out of this ubiquitous tool and drive greater business performance for your business.
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Microsoft Teams Phone
Call quality insights
Monitor call and meeting quality across the organisation through detailed data dashboards. This will also help determine areas that need improvement.
Optimisation reports
Gain access to data that will allow you to optimise the performance quality of the network, so you can continuously improve.
Granular metrics
We analyse per-user call data to obtain a deeper understanding of communications effectiveness, and use this information to drive further development.
Set targets
With the ability to define and track target service metrics, you will be able to better enhance productivity, efficiency and performance.
Evaluation tools
Effectively monitor and manage the overall user experience of MS Teams telephony through the inbuilt survey tool, Rate My Call.
Insights
Find the latest blogs, success stories, industry focus, whitepapers, ebooks, webinars, and featured topics related to our Microsoft Teams Phone solutions.
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