Facts at a glance
- Business: Community housing provider
- Industry: Housing
Business Challenges
Wentworth Community Housing (WCH) embarked on a workplace modernisation journey to achieve four major outcomes:
- Improve customer service quality through enhanced interaction with clients
- Increase productivity by adopting modern workplace techniques
- Leverage technology to attract and retain quality staff through flexible workplace arrangements
- Ensure compliance with new data privacy laws
WCH engaged Experteq to assist with the transformation to a Modern Workplace.