Case Studies

Regional Australia Bank merges banking systems

Regional Australia Bank is a member-owned bank with a reputation for being flexible, personable, and able to make the complex simple. Regional Australia Bank has grown to become a premier banking alternative to the ‘Big Four’ banks. They continue to add value to their members by recognizing everyone’s circumstances are different and providing personalized financial solutions.

Regional Australia Bank currently has 85,000 members and 300 staff. Its roots are in regional NSW and its head office is in Armidale, regional NSW, with branches in Armidale, Barraba, Bingara, Cobar, Coffs Harbour, Coonabarabran, Denman, Dubbo, Glen Innes, Gloucester, Green Hills, Guyra, Inverell, Kempsey, Laurieton, Manilla, Merriwa, Moree, Mungindi, Muswellbrook, Narromine, Port Macquarie, Quirindi, Sawtell, Scone, Singleton, Tamworth, Taree, Tea Gardens, Tenterfield, Trangie, Tuncurry, Uralla, Walcha, Warialda, Wauchope, Werris Creek and Wingham.

Holiday Coast Credit Union (HCCU) merged with Regional Australia Bank on 1 July, 2019, with the objective of delivering financial and non-financial benefits to members of both banks. With this merger of banking entities came the need to minimize disruption to members while merging the banking data of two disparate systems and migrating the merged system to its new home on secure and fast data centers.

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